First option is to resolve zip code situation cooperatively

The topic of zip codes was brought up at Monday’s South Hill Town Council meeting by Beth Farrar-Lett, representing Farrar Funeral Home, during public comments.
Her main concern was focused on what the next step needs to be for the town of South Hill to resolve the issue of properties located within the corporate limits having a South Hill address with a La Crosse zip code.
Several businesses located in the corporate limits of South Hill that have a La Crosse zip code are experiencing complications with packages and mail being rerouted and confusion with GPS routing.
Farrar-Lett said Farrar Funeral Home is just one of the businesses that is being affected by the zip code discrepancy. She said just three weeks ago she was denied approval by the Transportation Security Administration (TSA) for transporting human remains because the zip code on her application did not match their search for her business.
South Hill Town Manager Kim Callis said the council has asked for the cooperation of the La Crosse town council on resolving the issue. Callis said he put in a request with the post office to have all properties located within the town limits have a South Hill zip code. He said the post office informed him that if the leadership of both towns agree the change can be considered.
Once receiving that information Callis and Mayor Dean Marion met with members of the La Crosse council in early June and asked for them to consider the change. Callis said following that meeting he sent an email to members of the La Crosse Town Council that summarized the meeting and the intentions of the South Hill council.
Farrar-Lett asked if La Crosse was not to cooperate is there an alternate way of resolving the issue. “I would just like to see the action begin,” Farrar-Lett said.
Callis said, “There are always alternatives; we would like to do this cooperatively.”
Callis continued, “If for some reason action doesn’t get taken by La Crosse soon then I think the property owners would need to get more involved.”
Callis said he asked the La Crosse council to adopt a motion that could be shared with the postal service saying that all addresses within the corporate limits of South Hill have a zip code of 23970, which is South Hill’s zip code.
Callis also asked the South Hill council to reaffirm a motion saying it supports having all addresses within the corporate limits of South Hill have a zip code of 23970, which the council unanimously voted to approve.
“I think it is going take some pressure from a number of places to make it happen, but I think it can,” Callis said in regards to resolving the postal issues being experienced.
The issue arose several years ago with construction of the new VCU Health Community Memorial Hospital in northeastern South Hill in an area of South Hill that lies within La Crosse’s postal district. Hospital leaders worried potential patients could be confused trying to locate a hospital in South Hill with a Lacrosse address.
The postal service’s solution at the time was to allow properties in the affected areas of South Hill to list their addresses “South Hill, VA 23950,” which is La Crosse’s zip code, but that has caused complications with packages and mail being rerouted and confusion with GPS routing.